Audio Conferences

Battle of the Forms and Managing the Contracting Process

Effective contracting practices are critical to ensuring that contracts are made on acceptable terms. Ineffective practices can lead to a failure to achieve required terms or worse, a contract on terms that are contrary to one’s objectives. Our fast-paced world increases the pressure as it is very easy...

User Requirements and Specification Fundamentals

Poorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn’t solve the problem or produce anything of value for the customer. The result is money and time wasted.

This live audio conference helps those...

Incoterms 2010 Fundamentals

Incoterms are global shipping terms to define each party’s responsibilities for the movement of goods. This live audio conference is a must-attend event for importers and exporters. We will review the purpose of Incoterms and what has changed since Incoterms 2000. We will cover each Incoterm in detail...

Service Level Fundamentals: Maximizing Business Value

Service levels provide targeted, effective incentives to cause service providers to achieve their customers’ desired business outcomes. However, too often customers discover that those service levels are being achieved with reports showing “green” while the service itself feels “red.” In these situations,...

Boilerplate Contract Terms: Yes, They Really Matter

This live audio conference will address the parts of a contract that often go overlooked and underappreciated: the boilerplate terms, the provisions toward the end of the contract that are often left to the lawyers, that are not heavily negotiated, but that matter most when things go wrong. The program...

Purchase Order Fundamentals

Purchase order fundamentals will be an interactive experience covering the basics of a current procurement office and how purchase order systems are used. The topics covered will give the beginner an understanding of basic purchasing processes and how to avoid common mistakes. The experienced professional...

Electronic Contracts: Best Practices and Legal Implications

The legal landscape affecting the enforceability and proper use of electronic contracts continues to change. While such contracts are now widely used, certain issues remain unsettled, including unilateral modification of contracts and attribution of electronic signatures to a particular user for enforceability...